Privacy Policy

Introduction

Welcome to Custom Builder Connection (“CBC,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage in business with us. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect various types of information in order to provide you with our services effectively.

This information includes:

Personal Information: Name, email address, phone number, address, and other identifying information when you schedule consultations or interact with our team.

Usage Data: Information about how you access and use our website, including IP address, browser type, device information, pages visited, and interaction times.

Transaction Information: Details related to purchases, consultations, or contracts made through our platform or with our affiliated builders and partners.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, including but not limited to:

Facilitating consultations and connecting you with our team and partner builders

Processing transactions and managing accounts

Personalizing your experience on our website

Communicating with you regarding updates, promotions, or service changes

Conducting analytics to enhance website performance and user experience

3. Sharing Your Information

Custom Builder Connection does not sell your personal information.

However, we may share your information with:

Service Providers: Trusted third parties that assist us in providing our services, such as website hosting, payment processing, and marketing.

Affiliated Partners: Partner builders and Connected Realty LLC, as needed to facilitate your home-building journey. When required by law or to protect our rights and safety, we may disclose your information to law enforcement or regulatory bodies.

4. Security of Your Information

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Access, update, or delete your personal data

Object to or restrict certain processing activities

Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, understand user activity, and support personalized features. You can manage cookie settings through your browser, though disabling cookies may impact your experience.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the effective date and may provide additional notice on our website.

8. Contact Us

If you have any questions about this Privacy Policy or need assistance with your privacy rights, please contact us:

Custom Builder Connection

Email: anderson@connected-realty.com

Phone: +1 346-572-9001

Address: 8588 Katy Freeway, #450, Houston, 77024